About
At Mend Acupuncture and Herbal Medicine, we want you to feel your healthiest while living your happiest life. You are a healing machine, and we take an integrative approach so your body can work the way it was intended to.
We are a Holistic Doctor using an Integrative Approach in Gilbert, AZ
Here at Mend Acupuncture and Herbal Medicine, we focus on treating the overall health of your body, not just the symptoms. Trusted by thousands of patients, our local acupuncturist in Gilbert will work with you to maintain a healthy body so you can live your fullest life.
Meet Your Healing Team
Dr. Erin West, TCMD, LAc
Doctor of Traditional Chinese Medicine
Licensed Acupuncturist
Functional Nutrition Consultant
Dr. West is not your usual acupuncture provider. With her experience in both Critical Care and Eastern Medicine, she has made a name for herself as a fierce advocate for her patient’s health. She is an uplifting motivator, and a passionate educator to her patients, unraveling the “mysteries” of their bodies.
Rob West
Managing Partner
Rob organizes the daily operations for the clinic and our patients’ favorite person to be greeted by when they arrive. Our patients love his caring nature, attention to detail, and responsiveness. His love for his wife brought him to a new country and a new career, and working side-by-side with her has given him the opportunity to connect and appreciate every patient that comes through the door.
You can find him and our two adorable Boston Terriers, Mia Hambone and Wally Wiggles, any time the clinic is open. The pups will be in the back-office acting as the Office Managers…or as they are referred to around here, Office Manipulators.
Where It Began
It all started after a severe car accident which forced Dr. Erin West to pause her work in the ER and her pre-med University semester. The pain, difficulty sleeping, or even thinking, eventually led to her spiraling emotionally. She was left feeling totally useless and hopeless. She did what everyone in her position does, sought help from her Western medicine doctors, took multiple prescriptions, even tried physical therapy. Nothing seemed to help the pain even a little and she still couldn’t function, leading to depression as she felt like her life goals were slipping away.
It was one of those life-changing moments when Dr. West’s physical therapist recommended trying acupuncture. What? Needles!? Years of medical training, yet she had never considered this in her life. Desperate, she was willing to try anything, even “voodoo” if it would help. She searched for the most English-speaking Doctor of Chinese medicine able to read her MRIs and understand what her concerns were. Initially fearful, the hope for a chance at getting her life back strengthened her resolve.
It was always Dr. West’s dream to become an empathetic, effective doctor. The massive improvements in her recovery after only a handful of sessions made it crystal-clear she needed to reevaluate how she planned on helping her patients over her career. Her experience in both types of medicine had revealed the need for a smooth integration of both systems to best help everyone. She wanted more than medication and surgery in her tool belt. She craved the ability to help more patients, even those with terminal illness, find a better quality of life.
Dr. West has always been passionate about medicine, healing, caretaking, and working with her hands. During the decade of her educational years she worked as an emergency Veterinary Technician which has refined her skills and intuition, whether her patients are humans or animals, to facilitate the best care to those she treats. With an emphasis on internal medicine, fertility, and pain management, Dr. West strives to bring her knowledge, compassion, and experience to an expanding healthcare field where she can help her patients start living the life they always wanted.
Education
- Dr. West graduated with a Bachelor of Science in Cellular Biology from California State University Fullerton in southern CA where she was raised.
- She then completed a 5-year Doctorate in traditional Chinese medicine (TCM) at Pacific Rim College of Integrative and Complementary Medicine in Victoria, British Columbia, Canada.
- Dr. West is Nationally Board Certified in Acupuncture and Oriental Medicine by the NCCAOM and licensed with the State of Arizona.
On a Personal Level
When Dr. West is not working, she is spending time with her family, doing yoga, swimming, learning to better care for her patients, and helping with animal causes. She met her husband during graduate school in Canada and he has since left the Royal Canadian Air Force to move back to the US with her where he is now working with Mend Acupuncture as the Office Manager. They have two high energy Boston Terriers employed as Office Manipulators, Mia Hambone and Wally Wiggles.
Treatable Conditions
Traditional Chinese Medicine (TCM) is a complete medical system, not only a complementary therapy, that has been practiced for 4,000 years. TCM can successfully be used in the treatment of not only chronic diseases, such as arthritis, but also acute disease, such as acute pneumonia, and even in emergencies, such as asthmatic attacks.
A handful of sessions could make a big difference. A dozen could be life-changing.
Our Services
We treat the body, not just the symptoms. We have helped our patients achieve happier, healthier lives through our integrative services.
Read their success stories here, or choose a service below.
Patient Reviews
I was referred to Dr. West, and I am so grateful I found her. I've seen her five or six times so far, and while I understand that true healing takes time, I'm already noticing positive changes. Even the small improvements have given me hope.
What sets Dr. West apart is that she genuinely listens. She takes the time to understand the whole picture instead of treating you like just another appointment. She provides a wealth of education, explains the "why" behind her recommendations, and truly cares about helping you feel better. I have never once felt rushed during a visit.
The entire practice is exceptional. Rob is wonderful, the office is incredibly well organized, and their patient portal is one of the best I've used. It's easy to schedule appointments online, communication is prompt, and everyone is responsive and helpful.
If you're looking for someone who truly cares about your health, takes the time to listen, and focuses on helping you heal rather than just treating symptoms, I highly recommend Dr. West and her team.
Thank you - 7/20/2026
I was referred to Dr. West, and I am so grateful I found her. I've seen her five or six times so far, and while I understand that true healing takes time, I'm already noticing positive changes. Even the small improvements have given me hope.
What sets Dr. West apart is that she genuinely listens. She takes the time to understand the whole picture instead of treating you like just another appointment. She provides a wealth of education, explains the "why" behind her recommendations, and truly cares about helping you feel better. I have never once felt rushed during a visit.
The entire practice is exceptional. Rob is wonderful, the office is incredibly well organized, and their patient portal is one of the best I've used. It's easy to schedule appointments online, communication is prompt, and everyone is responsive and helpful.
If you're looking for someone who truly cares about your health, takes the time to listen, and focuses on helping you heal rather than just treating symptoms, I highly recommend Dr. West and her team.
Thank you
Dr. West creates a space where you feel heard and supported, and that makes a real difference in the healing process. She is kind, empathetic, and deeply invested in helping her patients feel their best, not just temporarily but in a meaningful, lasting way.
The experience is made even better by Mr. Rob, who works seamlessly with her. Together they create a welcoming environment, always greeting patients with warmth and doing their best to accommodate scheduling needs. The clinic itself is clean, calm, and beautifully maintained, with relaxing themed rooms that enhance the overall sense of comfort and care.
I genuinely look forward to every visit, and I highly recommend Dr. West to anyone seeking thoughtful, attentive, and effective acupuncture care. - 6/15/2026
Dr. West creates a space where you feel heard and supported, and that makes a real difference in the healing process. She is kind, empathetic, and deeply invested in helping her patients feel their best, not just temporarily but in a meaningful, lasting way.
The experience is made even better by Mr. Rob, who works seamlessly with her. Together they create a welcoming environment, always greeting patients with warmth and doing their best to accommodate scheduling needs. The clinic itself is clean, calm, and beautifully maintained, with relaxing themed rooms that enhance the overall sense of comfort and care.
I genuinely look forward to every visit, and I highly recommend Dr. West to anyone seeking thoughtful, attentive, and effective acupuncture care.
I greatly value their expertise and passion for wellness. Treatments leave me feeling awesome and don’t want it to end.
Couldn’t be more pleased! - 3/30/2026
I greatly value their expertise and passion for wellness. Treatments leave me feeling awesome and don’t want it to end.
Couldn’t be more pleased!
Dr. West is a truly in-touch integrative physician—someone who listens deeply, understands what’s really going on, and brings the skill, knowledge, wisdom, and experience to guide you toward real healing.
Together, she and Rob are an exceptional team. If you’re even considering reaching out—or were referred to them—do yourself a serious favor and book an appointment at MEND.
That decision could quite literally save your life. - 3/27/2026
Dr. West is a truly in-touch integrative physician—someone who listens deeply, understands what’s really going on, and brings the skill, knowledge, wisdom, and experience to guide you toward real healing.
Together, she and Rob are an exceptional team. If you’re even considering reaching out—or were referred to them—do yourself a serious favor and book an appointment at MEND.
That decision could quite literally save your life.
Dr West radiates positivity but is also so real and genuine. She has changed my life! I learn something new every time I leave. I’ve been seeing her for overall nervous system regulation, hormonal balance, and now we will be starting to shift towards supporting our future fertility journey. I have all the confidence in the world going to Mend. Dr. West truly cares about me and my golden retrievers too hehe.
I have seen so many positive changes in my body and in my life. My resilience to stressful events has increased greatly since seeing her. I feel an overwhelming sense of calm that I didn’t have before. My PMDD symptoms have gotten so much better. I recommend her to everyone in my circle. Wouldn’t choose to go anywhere else! - 1/24/2026
Dr West radiates positivity but is also so real and genuine. She has changed my life! I learn something new every time I leave. I’ve been seeing her for overall nervous system regulation, hormonal balance, and now we will be starting to shift towards supporting our future fertility journey. I have all the confidence in the world going to Mend. Dr. West truly cares about me and my golden retrievers too hehe.
I have seen so many positive changes in my body and in my life. My resilience to stressful events has increased greatly since seeing her. I feel an overwhelming sense of calm that I didn’t have before. My PMDD symptoms have gotten so much better. I recommend her to everyone in my circle. Wouldn’t choose to go anywhere else!
What sets this practice apart is the way they care for the whole person. I always felt heard, supported, and never rushed. Dr. West takes the time to understand what’s going on beneath the surface, and her calm, knowledgeable presence creates an environment that feels both professional and deeply comforting.
Every visit left me feeling lighter, calmer, and truly cared for — like my cup had been filled in every sense of the word. It’s rare to find practitioners who combine such clinical expertise with such genuine kindness and compassion.
I am so grateful to have found them and would recommend their practice without hesitation to anyone seeking thoughtful, holistic, and truly exceptional care. - 1/02/2026
What sets this practice apart is the way they care for the whole person. I always felt heard, supported, and never rushed. Dr. West takes the time to understand what’s going on beneath the surface, and her calm, knowledgeable presence creates an environment that feels both professional and deeply comforting.
Every visit left me feeling lighter, calmer, and truly cared for — like my cup had been filled in every sense of the word. It’s rare to find practitioners who combine such clinical expertise with such genuine kindness and compassion.
I am so grateful to have found them and would recommend their practice without hesitation to anyone seeking thoughtful, holistic, and truly exceptional care.